Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or any or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity could also be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we offer will immediately cease, and that we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Limitation of Warranties

By using our website, you understand and agree that each Resources we provide are available as they are. This suggests that we do not represent or warrant to you that:
  1. The utilization of our Resources will meet your needs or requirements.
  2. The utilization of our Resources will be uninterrupted, timely, secure or free from errors.
  3. The knowledge  obtained by using our Resources will be accurate or reliable, and
  4. Any defects  within the  operation or functionality of any Resources we provide will be repaired or corrected.
  5. Furthermore, you acknowledge and agree that:

  6. Any content downloaded or otherwise obtained through the utilization of our Resources is done at your own discretion and risk, which you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
  7. No information or advice, whether expressed, implied, oral or written, obtained by you from www.dotsun.in or through any Resources we offer shall create any warranty, guarantee, or conditions of any kind, apart from those expressly outlined in this User Agreement.

Delivering and Shipping

Dotsun offers free shipping on orders above ₹2999 Indian Rupee. You will need to pay the delivery charges if your order is below ₹2999. Furthermore, Dostsun delivers all over India so the regular shipping, All orders are dispatched within a day or two of the order placement. Moreover, when placing your order, you would have to create a user account at our website. You will receive all the updates related to your order such as confirmation, shipping and delivery through that account. Also, you can receive order updates on other contact details provided by you. 

Product Warranty

We stand behind each and each product we produce. However, we do not offer complete and timely warranty. Although customers can get replacement warranty on the accessories and parts of the product they purchase from us for free and upto 6 months of the purchase. This includes spare parts and more such things. If you bought your item directly from us, please contact us to submit a replacement claim. Have your item’s serial number ready as well.

Guarantee

Unless otherwise expressed, www.dotsun.in expressly disclaims all warranties and conditions of any kind, whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for  a specific  purpose and non-infringement.

Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to  the quantity  you paid, if any,  to be used  for products and/or services. www.dotsun.in won’t be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which can be incurred by you as a result of using our Resources, or as a results of any changes, data loss or corruption, cancellation, loss of access, or downtime to the complete extent that applicable limitation of liability laws apply.

Return and Exchange Policy

We’re so confident you’ll love our products; thus, the situation of return or exchange may not arise. Some relevant factors come under return and exchange policies. Under the influence of these factors, whether to accept one or not is decided. Suppose the customer gets a defective or damaged product. We advise you to make a proper unboxing video and submit your return or exchange request. Henceforth, the decision will be made on the application only after adequately evaluating the evidence. Furthermore, we are hoping for no trace of damage from the consumer’s end while placing the exchange.

You must also ensure to place the exchange order request with the complete and original packaging it came in. Additionally, there are some delivery charges that a consumer needs to pay while exchanging orders. Return policies work similarly on the same grounds and parameters as exchange. It depends on the company; if your situation fits into its deems, it will pay the liabilities or requested return. Notably, the exchange’s implementation takes 10 days of time-period to get completed days after claiming.